Responsible Gaming
Introduction
Gaming and online pokies should be enjoyed as a form of entertainment only. They are games of chance with no guaranteed way to make money. Never gamble with money you cannot afford to lose, and always set realistic expectations about your involvement with gaming activities.
Age Verification
You must be 18 years of age or older to participate in online gaming in Australia. We are committed to preventing underage gambling and maintaining a safe gaming environment for all players.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- โ Spending more time and money on gambling than intended
- โ Chasing losses by gambling more to recover money lost
- โ Hiding gambling activity or lying about the amount gambled
- โ Neglecting family, work, or other responsibilities due to gambling
- โ Borrowing money or going into debt to finance gambling
- โ Experiencing anxiety, stress, or mood changes related to gambling
- โ Failed attempts to reduce or stop gambling
- โ Using gambling to escape problems or emotional distress
- โ Jeopardising relationships, job, or educational opportunities
Self-Help Tools
Many online gaming platforms offer features to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose before stopping play
- Reality Checks: Enable notifications that remind you how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms when you need a break
- Cooling Off Period: Take a break from gambling for a set period to reassess your habits
Support Organisations
If you or someone you know is struggling with problem gambling, free and confidential support is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential online and telephone support available 24/7 - Lifeline Australia
Phone: 13 11 14
Available 24 hours, 7 days a week for crisis support
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you believe you may have a problem with gambling, seek help immediately. There is no shame in reaching out for support. The organisations listed above provide free, confidential assistance and can connect you with professional treatment options.
Remember: Your wellbeing is more important than any game. If gambling is causing you distress or affecting your life, contact one of the support services above today.